Job Information
Job Description
Roles and Responsibilities
- Manage customer queries related to home loans, housing loan, LAP, and mortgage loans.
- Ensure timely resolution of customer issues through effective communication and problem-solving skills.
- Maintain accurate records of customer interactions using CRM software (Salesforce).
- Collaborate with internal teams to resolve complex cases and escalate when necessary.
- Provide excellent customer service by understanding their needs and preferences.
Time and Venue
18th October , 9.30 AM – 12.00 PM
3RD FLOOR, ITC CENTRE NO, 760, ANNA SALAI CHENNAI- 600002, OPP TO OLD TVS BUS STOP
Contact – SUDHARSANAM N
Role: Sales Support & Operations – Other
Industry Type: Banking
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Sales Support & Operations
Education
MBA/PGDM in Finance
Job skills
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