- Associate Manager 5 to 8 years technical experience working in Security Operation Centre for a big global organization. Ensure all threats at customer environment are detected and notified in timely manner
- Ensure customer deliverables are being provided as per agreed service level agreements
- Understand customer requirements and translate these into service outputs
- Keep track of scope and scope deviations, scheduled and adhoc deliverables
- Work with platform administration function to ensure integration of new devices, ensure health of monitoring infrastructure
- Ensure threat scenarios and operating procedures are in line with best practices and customer expectations
The candidates should have:
- Minimum 5 years total experience with minimum 3+ years in a security operations environment
- Have minimum 1 year experience managing a team of people
- Have minimum 2 years experience in client facing roles
- Good understanding of SIEM SOC concepts and operations
- Clear technical and operational understanding of areas worked in
- Good verbal & written communication skills